Welcome to the Elgedawy Company website. The following Terms of Service outline the general framework for utilizing the car rental and transportation solutions provided by the company to businesses, organizations, and individual clients—including services for delegation transport and reception, as well as transportation for occasions, parties, and events.

By using the website or contacting the company to request a service, please review the following terms.

1. Nature of Services

Elgedawy Company offers a range of car rental services and transportation solutions, featuring a diverse fleet of:

• Luxury cars.
• Four-wheel-drive vehicles.
• Economical cars.
• The buses.
• The minibus.
• Medium-duty trucks.

The company also provides car rental services for special occasions, the reception of delegations, parties, and events, tailored to the nature of each request and the client's needs.

2. Service Request

The client must provide the necessary information regarding the requested service, including the nature of the occasion or service, the date, the number of people, the type of transportation required, and any other details that assist the company in determining the appropriate solution.

Submitting a request or inquiry via the website does not constitute a final booking confirmation; the service is confirmed only after contacting the company and agreeing on the details.

3. Choosing the Car

The suitable vehicle varies depending on the nature of the service, the number of passengers, and the client's requirements.

Elgedawy Company arranges for the provision of a suitable vehicle or mode of transportation based on the request and available options, with service details agreed upon prior to execution.

4. Punctuality

Both parties are committed to adhering to the agreed-upon schedules and details to ensure the organized execution of transportation services.

The client is requested to notify the company as soon as possible of any changes regarding the service time, location, number of people, or any other details related to the request.

5. Changing service details

If the client wishes to modify the service after it has been agreed upon—such as changing the time, duration, vehicle type, or number of passengers—they must contact the company as soon as possible.

Changing the details of the request may lead to an adjustment of the service arrangements or its value, in accordance with the requested change.

6. Services for events and delegations

When organizing conferences, parties, and events, or receiving delegations, please provide information regarding assembly points, arrival and departure details, the number of participants, and specific timings; this will assist in arranging transportation services tailored to the nature of the event.

7. Customer Responsibility

The client undertakes to provide correct and accurate information when requesting the service and to notify the company of any changes that may affect the execution of the request.

The customer also undertakes to use the vehicle or means of transport responsibly and to refrain from any use that is illegal or in violation of applicable regulations.

8. Prices and Payment

Service prices vary depending on the nature of the request, vehicle type, service duration, number of passengers, and other service-related details.

The cost of the service and the payment method are agreed upon with the client prior to the execution of the request, in accordance with the agreement reached between the two parties.

9. Cancellation or Modification

Procedures for cancelling or modifying the service are subject to the terms agreed upon at the time of order confirmation; these procedures may vary depending on the nature of the service and the timing of the cancellation or modification.

Therefore, it is recommended to contact the company as soon as possible if you wish to make any changes.

10. Availability of vehicles and services

The provision of various vehicle types and services is subject to availability at the time of the request and the nature of the service required.

Displaying a specific category of vehicles on the website does not guarantee their availability at all times; therefore, the vehicle type and service are confirmed with the customer before the order is processed.

11. Updates to the Terms of Service

Elgedawy Company reserves the right to update or amend the Terms of Service as needed, in line with the development of its services or website, or to comply with legal and regulatory requirements.

It is recommended to review this page periodically to stay updated on the latest version of the Terms of Service.

12. Contacting Elgedawy Company

For inquiries about services or details regarding booking and rental, you can contact Elgedawy Company directly at the following number:

01011115776

Elgedawy Company… experience, professionalism, and reliable corporate solutions.